OpenEye : a framework to understand, decide and act in complexity. Scattered challenges = An unclear understanding of the topicStrategy Organisation Digital People Innovation Performance Challenges connected through the framework = Shared understanding of the topic The six areas and four key relationships in the OpenEye framework Technical context (performance = efficiency) Human context (performance = engagement) Organisational context (performance = coherence) Economic context (performance = Value/ROI) Practical thinking Theoretical thinking Visual thinking Intuitive thinking Facts Digital Feelings People Value Innovation Analysis Organisation Intention Strategy Like a camera lens, OpenEye brings understanding and resolution of the topic into focus , by connecting facts, feelings, value and analysis; enables you to zoom in on intention to clarify the desired goal; and zoom out to the context to put action in context.
Connect challenges to build a shared vision and make better decisions and take action. Bring out what each person sees, experiences and seeks.
Transformation topic
Technical feasibility IT team Value to create Executive team Return on investment Finance team Transformation context Transformation team ›
Give every challenge a place and a role.
Shared vision of the transformation topic Technical context People context Organisational context Economic context Visual thinking Practical thinking Intuitive thinking Theoretical thinking ›
Click the headings to display the steps.
Connect knowledge to build shared outcomes.
Shared understanding Decide and act together
One framework, 6 versions to accelerate transformations. Click the 3 stages to explore the framework versions.
1 Scoping 1-hour workshop 2 Conception 1-hour workshop 3 Validation 1-hour workshop Qualification Problem Concern Inconsistency Dissatisfaction Need Identify the real need and tensions
DeliverablesQualified need Tensions and challenges Qualification result Understand a complex problem
Definition Solution Buy-in Coherence Convictions Proposition Establish a shared strategic intention
DeliverablesStrategic proposition Expected impacts Definition result Resolve through a shared intention
Creation Action Interaction Architecture Objective Solution Develop concrete, testable solutions
DeliverablesSolutions to test Expected results Creation result Understand the proposed solution
Design Usage Experience Structure Inspiration Usage Design uses and the target experience
DeliverablesPrototype (UX/UI) Journeys and uses Design result Resolve through a concrete use
Evaluation Result Appreciation Discernment Value Benefits Measure benefits and value created (ROI)
DeliverablesExpected benefit ROI & indicators Evaluation result Understand the results achieved
Observation Observation Experience feedback Lessons learned Perspectives Feedback Build on experience feedback and adjust
DeliverablesField feedback Lessons and adjustments Observation result Resolve through continuous improvement
▶ Play ↻ Replay
1 Need Qualification 2 Proposition Definition 3 Solution Creation 4 Usage Design 5 Benefit Evaluation 6 Learning Observation